Introduction
At Peak Chiropractic, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website [www.peakchiropractic.co.uk] and use our services. By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Personal Information
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We collect personal information that you provide directly to us, such as when you fill out contact forms, schedule an appointment, download an e-book or subscribe to our newsletter. This information may include your name, email address, phone number, mailing address, and health-related information.
Non-Personal Information
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We also collect non-personal information automatically when you visit our Website, such as your IP address, browser type, operating system, and browsing behavior. This information is collected through cookies and similar technologies.
2. How We Use Your Information
Primary Uses
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To provide and improve our chiropractic services.
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To schedule and manage appointments.
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To communicate with you, including responding to inquiries and sending you updates or newsletters.
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To understand how our Website is used and to improve its functionality.
Secondary Uses
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We may use your information for marketing purposes, such as sending promotional materials. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
3. Sharing Your Information
With Third Parties
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We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Compliance
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We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Protection
Security Measures
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We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and other technologies designed to protect your data.
Data Retention
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We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Cookies and Tracking Technologies
Cookies
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Our Website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Managing Cookies
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You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. However, if you disable cookies, some features of our Website may not function properly.
6. Your Rights
Access and Correction
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You have the right to access the personal information we hold about you and to request that we correct any inaccuracies.
Opt-Out
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You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Data Deletion
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You may request that we delete your personal information from our records, subject to certain legal obligations.
7. Children’s Privacy
Children Under 13
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Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will always be posted on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Kaizen Chiropractic
[44 Vulcan Road South, Norwich, NR6 6AF]
[hello@kaizenchiropractic.co.uk]
[Phone Number]